SERVICES

Professional Services

Go with the pros for a smooth transformation

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From a winning beginning
to long-term success

Business transformation is challenging. Managing and realizing the value from it shouldn’t be. Reduce risk, maximize outcomes, and drive greater user adoption with the help of Kinaxis Professional Services.

Successful transformation goes far beyond implementation. We’ll set you up for incremental wins and the greatest return on your supply chain investment with a robust engagement strategy aimed at all levels of your organization.

Strategic Services
Future-proof your supply chain with specialized teams that ensure overall digital transformation success by focusing on the business and people aspects of the transformation, and can guide you in leveraging the latest Maestro (formerly known as RapidResponse) innovations to become a supply chain leader.
Implementation
Address major risks proactively and speed up time to value with the Maestro Agile Implementation Methodology (AIM). This multi-stage approach is designed – and continuously enhanced – to enable best-practice implementation so you can realize value sooner.
Continuous Learning Services
Increase the size, scope and scale of Maestro adoption with access to deep expertise in the platform and concurrent planning – and through an engaged community of product and service experts.

RapidStart

Getting started with a supply chain planning solution isn’t as complicated as you think. RapidStart, combined with the ready-to-configure Kinaxis Maestro, can set you on the path to supply chain transformation in just 12 weeks. It’s a great way to address your immediate needs for supply chain visibility and agility. And, since you can deploy it almost 100% remotely, you can start anytime.

Get started now

200

+

Successful deployments

600

+

Trained and certified consultants

10

+

Average years of supply chain expertise

More than just a service

Accelerated value with the Kinaxis advantage

We’re all about empowering planners, business leaders and IT professionals to make fast, confident decisions – decisions that improve the bottom line, make better use of resources and let everyone get home on time. That’s the Kinaxis advantage. With years of real-world Maestro solution design experience at your side, we can take your supply chain wherever it needs to go and give you the agility to plan for all futures.

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Purposeful about transformation

Quickly understand and gain value from a plan that meets your industry-specific business objectives.

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Always in sync

Drive success and quality with a trusted relationship founded on cultural compatibility and a shared goal for customer excellence.

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Value focused

Gain agility and resiliency with rapid implementation processes when time to value is most critical.

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Deeply connected

Continually and rapidly innovate through direct access to solution knowledge experts and product developers.

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Proven reliable

Reduce risk and keep performance on track when backed by the experts most invested and accountable for success in delivery, people and process.

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Built to self-sustain

Save time, effort and costs by building your internal competencies, skills and expertise and by reducing your reliance on external resources to drive ongoing efficiencies.

Trusted by customers

Innovative leaders from around the world partner with Kinaxis

Ipsen
Raytheon
Johnson Electric
Jabil
Lockheed Martin
Subaru
Moog
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More than just a service

Strategic Services

Every transformation journey deserves a great start. That’s what Kinaxis Strategic Services delivers. You’ll benefit from services that provide faster alignment of your supply chain to your business needs, offer a clear view of the transformation path forward, support your people and organization in transitioning to the new methods, and enable self-sustainment.

Strategic Services can also help you bring the latest Maestro innovations to bear in your transformation journey, allowing you to continually progress towards your north star vision. The result? A successful transformation that lets you know sooner, act faster and remove waste.

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Digital Business Transformation Services

Unlock the power of digital transformation by aligning your supply chain strategy with the required step-by-step roadmap to achieve your ultimate goal.

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Advanced Analytics Services

Take advantage of Kinaxis advanced analytics innovations, benefit from the latest and greatest of products and extensions.

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Digital Innovation and Acceleration Services

Access even more of the newest digital innovations available in areas such as automation, optimization approaches, integration of external data signals, amongst others. Co-innovate with our Product team.

Implementation Services

Your company isn’t like any other. That’s why our team will guide you through an implementation that aligns with your specific business needs. We’ll share best practices in integration, configuration, testing and rollout. Our team will integrate data from your existing systems and then configure and personalize a solution that’s right for you. You’ll receive the training to test and manage the solution cutover.

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AIM

Address major risks proactively and speed up time to value with the Maestro Agile Implementation Methodology (AIM).

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RapidStart

Jump-start your digital supply chain journey with a 12-week implementation plan to realize time to value fast.

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Sustainment Services

Deploy centers of excellence for internal expertise and self-sustaining value.

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Rollout Services

Increase user adoption and accelerate time to value with support for Maestro deployments to regions and business units.

We’re always at your service.

Brochure
Ensure you meet critical project milestones, achieve quantifiable results and gain insights into future growth opportunities with our Kinaxis Implementation service.
Implementation brochure
Brochure
Every customer gets access to our support experts when they begin using Kinaxis RapidResponse, but for those who want more, we offer Premier Support, delivering 1-on-1 guidance, expert advice, proactive health monitoring and fast response times.
Premier Support
Brochure
Without a clear vision and strategy for your business transformation, your company can face unnecessary risk, costly delays and unwanted hits to your bottom line. We’ll make sure that doesn’t happen.
Business Transformation brochure
Reduce performance risks.
Kinaxis’s strong support services and commitment have helped us accelerate our deployment of Maestro. We’ve been able to stay ahead of potential issues and reduce performance risks as our implementation and usage continue to grow.”
Antoine Petit, Global Supply Chain Planning Systems
Schneider Electric

Learning = greater value

Our learning experts help build the skills and competencies your organization needs to maximize Maestro value.

Support Continuous Learning Services

A strong partner network

We have a growing ecosystem of partners focused on creating exceptional value for our customers.

Find a partner