solutions

Smarter order management for seamless fulfillment

Deliver fast, cost-effective, and consistent omnichannel order management—ensuring exceptional service while optimizing inventory and fulfillment.

Features

Support agile, global operations.

Omni-channel order management

Consolidate order data on a central platform for full visibility to all parties. Coordinate and synchronize activities across global partners and channels, and broker orders in sync with transport planning for optimization across the full order lifecycle.

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Order promising

Gain visibility into inventory across multi-tier suppliers and warehouses to better balance demand with supply. Reserve and commit inventory to the order, track and manage inventory levels in real-time, and get inventory alerts across multiple tiers.

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Order tracking

Keep customers up-to-date, ensure compliance, and effectively plan warehouse and dock activities with visibility into every stage of the order process. Drill down views into the line-item order detail, as well as shipment detail.

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Order management brochure
Brochure

Explore our supply chain execution solution

An overview of Kinaxis supply chain execution capabilities, including control tower and supply chain visibility, order management, transportation management, returns management, spare parts management, and sustainability management.

 

 

Benefits

Deliver on high customer expectations

Enable global available-to-promise and capable-to-promise for your customers, provide full transparency around the order, and ensure consistent on-time and in-full delivery.

Streamline processes

Streamline processes and efficiencies end-to-end

Improve the speed and accuracy of order processing with intelligent decision automation around order allocation and synchronization with transport planning

enhanced customer satisfaction

Enhance customer satisfaction

Know what inventory you can truly commit and where orders are at any given time to keep your customers informed and consistently deliver on-time and in-full.

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Ensure compliance

Detailed documentation and outlined steps and activities for every party are attached to the order, allowing you to control or enforce customs documentation and regulatory compliance.

improve network collaboration

Improve network collaboration

Centralized information across multiple sites, plants, divisions, and companies establishes one version of the truth. Cascaded updates and alerts ensure all parties are in sync.

reduce operational spend

Reduce operational costs

Optimize decisions on how to route and consolidate orders, so you don't lose margins on frequent small shipments and reduce inventory liability. Effectively plan warehouse and dock activities to reduce downtime.

maestro™ platform

See intelligent decision making in action

Experience Maestro™ live with a Kinaxis expert.

 

 

 

Unexpected order
Inventory available to sell
Parcels reached distribution center on time