Kinaxis Maestro (RapidResponse) supply chain security

Industry-leading security standards

Your data is in good hands.

Kinaxis uses the most advanced internet security technology available to keep your supply chain data safe and secure. Our commitment extends beyond our software. We’re dedicated to ensuring every aspect of our business adheres to strict security policies, providing protection for our customers and our company. Whenever or wherever you access your supply chain data, we ensure it’s safe, secure and ready when you are.

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Security and compliance

We work around the clock to keep your data safe with routine performance and security monitoring coupled with 24/7/365 customer support and emergency response. From physical security measures to in-depth application security controls and vulnerability scans, we take every precaution to safeguard your supply chain, so you can rest assured that your data is in good hands.

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System architecture and availability

Get global access to your supply chain data, anytime, anywhere, with Maestro (formerly known as RapidResponse®) secure data architecture. Easily connect from a web browser and enjoy continuous access to your most valuable supply chain data across the globe. Our internet service providers and content delivery network solutions have been specifically selected to ensure high operational uptime and low latency connectivity, giving you maximum performance.

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User access management

We ensure your data is visible only to those you want to see it. With secure logins using HTTPS/TLS encryption and customer-defined user permission levels, you choose who can see and interact with specific information and application functionality, extending from suppliers to customers. SAML single sign-on support eliminates the need for multiple logins, and you can configure your own password management policies to align with corporate guidelines.

Trusted supply chain security

We’ve implemented a comprehensive network security monitoring system to ensure peace of mind and protect your most important assets.

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Learn more about our supply chain security best practices.

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Your supply chain is only as strong as its weakest link. That’s why Kinaxis prides itself on using the most advanced internet security technology available to keep your supply chain data safe. Learn more about our key security features here.

Data Security with Kinaxis RapidResponse

Brochure

You can use RapidResponse to comply with European Union General Data Protection Regulation (GDPR) requests and individual rights. Learn more about how to get started.

GDPR for RapidResponse

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Kinaxis appreciates the investigative work into security vulnerabilities that is carried out by well-intentioned, ethical security researchers. We are committed to working collaboratively with security researchers in resolving security issues in our ...

Responsible security vulnerability disclosure policy

Security, availability and performance monitoring

This is the best tool I’ve ever seen out there in the industry for enabling responsiveness to our customers’ needs in an extremely timely fashion.”

Vice President of Supply Chain

SMTC

End-to-end supply chain security

Our secure integration layer

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Your supply chain is only as secure as its weakest link.

Our highly experienced security team is always on the lookout for any vulnerabilities or threats, so you have the peace of mind to focus on your business.

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